THE KIST BLOG
Insights On Business Performance.
Practical thinking on leadership, operations, culture and performance management, grounded in what we see on real assessments.
Leadership
Continuous Improvement
Operational Excellence
Employee Engagement
Business Strategy
Performance Management
Risk
Quality
Productivity
Leadership
Leadership
Why Most Leadership Teams Are Flying Blind
The gap between what leaders believe is happening and what’s actually happening — and how to close it.
Operational Excellence
Operational Excellence
The Real Cost Of Undocumented Process
What happens when your best process knowledge only exists in one person’s head.
Performance Management
Performance Management
One Score Beats Ten Reports
Why a single, independent Business Performance Score changes how leadership teams make decisions.
Employee Engagement
Employee Engagement
Culture Isn’t A Survey Score
Why engagement surveys alone miss what’s really going on in a business.
Risk
Risk
The Risks Hiding In “We’ve Always Done It This Way”
How undocumented, tribal knowledge quietly becomes a business’s biggest risk.
Business Strategy
Business Strategy
Strategy Without Evidence Is Just A Guess
Why the best strategic plans start with an honest assessment of where you are today.